Regulatory Information - The RU Group

Regulatory Information

The RU Group is made up of Russell Ulyatt Financial Services Limited, Greenhalgh Financial Services Limited & Shevill Parkes (Financial Services) Limited which are authorised and regulated by the Financial Conduct Authority.

The content of this website is for information purposes and should not be treated as a forecast, research or advice to buy or sell any particular investment or to adopt any investment strategy. It does not provide personal advice based on an assessment of your own circumstances.

Any views expressed are based on information received from a variety of sources which we believe to be reliable, but are not guaranteed as to accuracy or completeness. Any expressions of opinion are subject to change without notice.

Past performance is not a reliable indicator of future results.

Investing involves risk and the value of investments, and the income from them, may fall as well as rise and are not guaranteed. Investors may not get back the original amount invested. In strong market conditions, investments may perform favourably and provide good levels of return. In contrast, when markets are weak, investment returns may be less favourable and produce negative returns. Asset classes may perform independently of each other and performance can vary based upon specific market conditions.

Tax treatment depends upon your individual circumstances and may be subject to change in the future. All rates of tax and tax reliefs are based upon our current understanding of them but may be subject to change in the future. The Financial Conduct Authority does not regulate tax advice and some types of estate planning. Occupational pension schemes are regulated by The Pensions Regulator.

Our full company information for regulatory purposes is:

The RU Group Limited
1 The Triangle
NG2 Business Park
Nottingham
NG2 1AE

Telephone: 0115 907 5100
Fax: 0115 986 6306
Company Registered in England and Wales No 11006416 

Russell Ulyatt Financial Services Limited
1 The Triangle
NG2 Business Park
Nottingham
NG2 1AE

Telephone: 0115 907 5100
Fax: 0115 986 6306
Company Registered in England and Wales No 01184901 
VAT Registration Number 889234573
FCA Number 121012

Greenhalgh Financial Services Limited
1 The Triangle
NG2 Business Park
Nottingham
NG2 1AE

Telephone: 0115 907 5100
Fax: 0115 986 6306
Company Registered in England and Wales No 02555119 
FCA Number 147925

Shevill Parkes (Financial Services) Limited
1 The Triangle
NG2 Business Park
Nottingham
NG2 1AE

Telephone: 0115 907 5100
Fax: 0115 986 6306
Company Registered in England and Wales No 02185655 
VAT Registration Number 889234573 
FCA Number 135770 

Hart Shaw Financial Planning Limited
Europa Link
Sheffield Airport Business Park
Sheffield
South Yorkshire
S9 1XU

Telephone: 0115 907 5100
Fax: 
0115 986 6306
Company Registered in England and Wales No 03603920 
FCA Number 187615

http://www.fca.org.uk/register

Complaints

If you have a complaint about any aspect of our service then you can expect that your complaint will be dealt with professionally, impartially and in accordance with the rules laid down by our regulator, the Financial Conduct Authority (FCA). We are insured as required by the rules laid down by the FCA. We will provide details of our complaints policies and procedures on request.

We hope that you find using our services a pleasant and straightforward experience. We always welcome comments and observations about the way we deal with our customers and would encourage you to contact us if you have any comments on the way we deal with you. All comments, queries and requests relating to our use of your information are welcomed and should be addressed to the Administrator, The RU Group, 1 The Triangle, NG2 Business Park, Nottingham, NG2 1AE

Should you be unhappy with our response you may wish to contact the Financial Ombudsman, who will investigate your complaint https://financial-ombudsman.org.uk. For more information on the role of the Financial Ombudsman and the complaints process please read their consumer leaflet.

Conflicts of Interest Policy

We pay due regard to the interests of each client and manage any conflicts of interest fairly, both between our firm and our clients and between a client and another client. Our full conflict of interest policy is available here.

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